Nobody is ever by the phone
A farm is run outdoors from first light, often by one or two people. The landline rings in an empty house and the mobile is in a coat on the gate, so calls go to voicemail all day.
For farms
An AI receptionist for farms.
You're on the tractor, in the lambing shed or at the far end of the farm with no signal, and the phone in the kitchen rings out. That was someone after hay, a contracting job or a box from the farm shop. Kallorix answers the calls you miss, takes the job details and texts them to you.
The problem
Why farms lose work to the phone.
Signal drops out across the fields
Half the farm can be a dead spot. A buyer who rings while you're out of range hears nothing, and rings the next name on the list instead of waiting.
Several businesses on one number
Plenty of farms sell produce, take contracting work and let a cottage or a campsite as well. Each caller wants something different, and the details get lost when they're scribbled on the back of a feed bill.
She asks what you'd ask.
You set this up from your own website and change anything you like. For a farm, a typical call covers:
What she finds out
- What they're calling about: produce or hay and straw, contracting work, livestock, a farm shop order or a booking
- What they want and how much: bales, boxes, acres, head of stock or nights
- Whether they'll collect or need it delivered, and where to
- Whereabouts they are, or which field or gateway the work is at
- When they need it, and whether it's urgent
Kallorix: call for your business at 14:32From: 07700 900617 (1m 48s)
Name: Gareth Pryce | Call back: 07700 900617 | Where: Near Ludlow, SY8 | Job: 40 small bales of hay and 20 of straw, collecting with a trailer | Urgency: This Saturday morning
Name: Gareth Pryce | Call back: 07700 900617 | Where: Near Ludlow, SY8 | Job: 40 small bales of hay and 20 of straw, collecting with a trailer | Urgency: This Saturday morning
An example of the text you get after a call. The names and details are made up.
While you're working
Three calls she takes for a farm.
Hay, straw and haylage
She takes what they want, how many bales and whether they're collecting with a trailer or need it delivered. Your text tells you whether you've got that much in the barn.
A contracting job
Hedge cutting, baling, silage or muck spreading: she takes the job, roughly how many acres or metres, where the land is and when they want it done, so you can fit it around your own work.
Stock out on the road
A member of the public rings to say your sheep are out on the lane. She takes exactly where and how many, tells them to ring 999 if anyone is in danger, and tries your mobile at once.
When the phone is busiest
Spring brings lambing and calving, when you're least able to answer and contractors are booking up. Summer is silage, haymaking and harvest, the busiest weeks of the year for contracting calls. Autumn and winter are when people ring round for hay, straw and logs, and the farm shop gets its Christmas orders.
What she won't do
She won't agree a price for hay, stock or contracting work unless you've given her one to quote, and she won't promise a delivery date. She won't give advice on animal health and always tells a caller with a sick or injured animal to ring a vet. She takes the details and tells them you'll ring back.
An answering service for farms, without the call centre.
Most farms looking for a telephone answering service or a virtual receptionist want the same thing: every call answered in their name and the job details sent straight over. Kallorix does that with an AI receptionist set up for a farm, so she asks what your trade needs rather than taking a general message. She answers at once, day or night, for a flat monthly price with no charge per call.
Weighing up the options? See how she compares with a staffed answering service, a virtual receptionist and voicemail.
What missed calls cost
Work out what the phone is costing you.
Work you could be losing each month
£0
An estimate from the numbers you enter, not a promise of extra work. The figures shown to start with are examples; put in your own.
How it works
A demo in about two minutes. Live in about ten.
Give us your website
We draft what she should know about your business. You check it and change anything.
Hear your own receptionist
Call the demo line and talk to your own receptionist. No card and nothing to install.
Divert the calls you miss
Dial one code on your mobile. Your phone still rings first; she takes the ones you can't. No divert on your network? Give out your Kallorix number instead.
Setting her up for a farm
Tell her each part of the farm's business separately: what you sell and when, the contracting work you take on and how far you travel, and any cottage or campsite. Give her the farm's directions, gate codes aside, so callers who are collecting know where to come. You can change what she knows at any time in your account, and it applies from the next call.
Questions from farms
What she will and won't do.
Can she handle the farm shop and the contracting on one number?
Yes. Tell her about each part of the business when you set her up. She works out what the caller wants and asks the right questions for it.
What happens if someone rings about loose livestock?
She treats it as urgent. She takes where the animals are and how many, tells the caller to ring 999 if anyone is in danger, and tries your mobile straight away. If you don't pick up, the details are in your text within seconds.
Will she quote prices for hay and straw?
Only if you give her a price list. Many farms do, because bale prices are straightforward. Without one she takes the order and says you'll ring to confirm.
Our landline is the number everyone has. Can she answer that?
Yes. Most landlines can divert calls that aren't answered. If yours can't, give out your Kallorix number instead and she answers that.
Can she take bookings for our holiday cottage?
She can take the dates, how many people and any questions, and text you so you can check availability and confirm. If you link your calendar she can pencil in a time to ring them back.
What does it cost?
Plans start at £39 a month for 250 minutes, with 7 days free covering 15 calls or 30 minutes. See the pricing page for every plan.