Spring fills the phone in a fortnight
Garden work is seasonal, and the enquiries for a whole summer arrive in a few weeks. Miss the calls in that window and the diary has gaps in it until autumn.
For landscapers and gardeners
An AI receptionist for landscapers and gardeners.
The first sunny weekend of spring, everyone decides to sort the garden and rings on Monday morning. You're laying a patio with the radio on and the phone in the van. Kallorix answers the calls you miss, takes the job details and texts them to you.
The problem
Why landscapers and gardeners lose work to the phone.
Muddy hands and noisy tools
With a breaker running or your gloves covered in cement, you don't hear the phone and couldn't answer it if you did. Most enquiries come in working hours, when you're doing exactly that.
Big projects need a proper first conversation
A new driveway or a full garden redesign is thousands of pounds. The customer wants to feel they've been listened to before they let anyone round to quote.
She asks what you'd ask.
You set this up from your own website and change anything you like. For a landscaper, a typical call covers:
What she finds out
- What they want done: a patio, a driveway, fencing, turfing, a redesign or regular maintenance
- Roughly how big the area is
- What's there now, and whether anything needs clearing or removing
- How you'd get to it: side access, through the house or open to the road
- The postcode and when they'd like the work done
Kallorix: call for your business at 14:32From: 07700 900594 (1m 48s)
Name: Mr and Mrs Hartley | Call back: 07700 900594 | Where: WA14, detached house | Job: New patio at the back, about 30 square metres, old slabs to lift, side access wide enough for a barrow | Urgency: Before the summer, wants a quote this month
Name: Mr and Mrs Hartley | Call back: 07700 900594 | Where: WA14, detached house | Job: New patio at the back, about 30 square metres, old slabs to lift, side access wide enough for a barrow | Urgency: Before the summer, wants a quote this month
An example of the text you get after a call. The names and details are made up.
While you're working
Three calls she takes for a landscaper.
The new driveway
She asks roughly how big it is, what's there now and what finish they have in mind. Your text tells you whether it's a dig-out and how you'd get a machine in.
Storm-damaged fencing
She takes how many panels are down, what's behind them and how soon they need it secure. If a dog or a pool makes it urgent, your text says so.
Regular garden maintenance
She takes the size of the garden, what needs doing and how often. Regular work is worth having, and it's the call most often lost to voicemail.
When the phone is busiest
March to June is the rush, with everyone wanting the work done before summer. Autumn brings clearance, fencing after the first gales and hedges. Bank holiday weekends produce a fresh batch of enquiries every time the sun comes out.
What she won't do
She won't give a price or a rough figure for landscaping, and she won't say when you could start unless you've told her. She won't advise on drainage, planning or boundaries. She takes the details and tells the caller you'll ring to arrange a visit.
An answering service for landscapers and gardeners, without the call centre.
Most landscapers and gardeners looking for a telephone answering service or a virtual receptionist want the same thing: every call answered in their name and the job details sent straight over. Kallorix does that with an AI receptionist set up for a landscaper, so she asks what your trade needs rather than taking a general message. She answers at once, day or night, for a flat monthly price with no charge per call.
Weighing up the options? See how she compares with a staffed answering service, a virtual receptionist and voicemail.
What missed calls cost
Work out what the phone is costing you.
Work you could be losing each month
£0
An estimate from the numbers you enter, not a promise of extra work. The figures shown to start with are examples; put in your own.
How it works
A demo in about two minutes. Live in about ten.
Give us your website
We draft what she should know about your business. You check it and change anything.
Hear your own receptionist
Call the demo line and talk to your own receptionist. No card and nothing to install.
Divert the calls you miss
Dial one code on your mobile. Your phone still rings first; she takes the ones you can't. No divert on your network? Give out your Kallorix number instead.
Setting her up for a landscaper
Tell her the work you take on and what you don't, such as tree work or artificial grass, and how far you travel to quote. Photos of the garden through her link often tell you more than a description, and let you turn up with a figure in mind. You can change what she knows at any time in your account, and it applies from the next call.
Questions from landscapers and gardeners
What she will and won't do.
Will she give a rough price for a patio?
No. The price depends on the ground, the access and the materials, so she doesn't guess. She takes the size and what's there now, and tells them you'll quote after a look.
Does she ask about access?
Yes. Whether you can get a barrow or a digger round the side changes the job, so it's in your text.
Can she book a visit to quote?
If you switch appointments on and link your calendar, she offers a time you're free and pencils it in for you to confirm.
Can customers send photos of the garden?
Yes. She can text the caller a link to send photos. It's optional for them, and they appear on the job page linked in your text.
I only do maintenance. Will she take landscaping jobs I don't want?
Tell her what you do and don't take on when you set her up. She'll tell callers politely when something isn't a service you offer.
What does it cost?
Plans start at £39 a month for 250 minutes, with 7 days free covering 15 calls or 30 minutes. See the pricing page for every plan.